1. Introduction
This Privacy Policy explains how AOT Tyres & Servicing Ltd handles personal information submitted through this website and related enquiries. It reflects the website functionality in this build and does not claim that the presence of this page alone guarantees legal compliance.
2. Who we are
AOT Tyres & Servicing Ltd operates from 32 Tyne Rd, Sandy, SG19 1SA. You can contact the business on 01767 433177 or enquiries@aotservicingtyres.com.
Client confirmation required before production: confirm whether this trading address is also the registered office and whether a separate privacy contact should be published.
3. Information we collect
The current Contact form can collect your name, phone number, email address, reason for contact, preferred contact method and message. The Get a Quote form can additionally collect postcode, vehicle registration, vehicle make/model, requested service, tyre information where supplied, mileage, preferred date, repair symptoms, warning-light information and whether the vehicle is drivable.
The site also uses technical session information for form security and rate limiting, and stores cookie/privacy preferences in browser local storage.
4. How we collect information
Information is provided directly when you use the Contact or Get a Quote forms, call or email AOT, or interact with the website’s privacy controls. Technical request information may also be processed by the web server and by third-party content-delivery services when browser assets are requested.
5. How we use your information
Information submitted through the website is used to understand and respond to enquiries, discuss requested tyre, servicing or repair work, provide an appropriate next step, and maintain reasonable business records. The website does not provide automatic pricing or automatic fault diagnosis.
6. Lawful bases
Depending on the circumstances, processing may be necessary to take steps at your request before entering into a contract, to perform an agreed service, to meet legal obligations, or for legitimate business interests such as responding to enquiries and maintaining website security. Consent is used where a processing activity specifically requires it, such as optional tracking if that is introduced.
This wording should be reviewed against AOT’s final operational processes before launch.
7. Contact and quote requests
In this build, valid Contact and Quote submissions are recorded in protected server-side enquiry storage so they can be processed without falsely claiming that SMTP/email delivery is configured. Production delivery, CRM or email-routing arrangements should be confirmed before launch and this policy updated if those arrangements change.
8. Cookies, browser storage and tracking
The website currently stores the visitor’s privacy-category choices in browser localStorage. No analytics or advertising tracking script is installed in this build. PHP sessions are used for form security, CSRF protection and short rate-limiting state. See the Cookie Policy for more detail.
9. Who information may be shared with
AOT should only share personal information where necessary for operating the website, responding to an enquiry, providing an agreed service, obtaining professional advice, or complying with legal obligations. This build loads jQuery from code.jquery.com and Bootstrap resources from jsDelivr; those third-party services may receive ordinary technical request data such as IP address and browser information when resources are requested.
No CRM, analytics provider, advertising provider or email-marketing provider is configured in this build.
10. International transfers
The project does not contain verified information about the hosting location or international-transfer arrangements of all production providers. The third-party CDN providers used by the site may operate internationally. Client confirmation is required for production hosting/vendor arrangements before making more specific transfer statements.
11. Data retention
AOT should retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or operational requirements. No fixed retention period has been verified in this project.
12. Data security
The website uses server-side validation, output escaping, CSRF tokens, honeypot/timing checks and basic session rate limiting for the enquiry forms. No method of transmission or storage can be guaranteed completely secure, and production server security remains an operational responsibility.
13. Your data protection rights
Depending on the circumstances and the lawful basis used, UK data-protection law may give you rights including access, correction, erasure, restriction, objection, data portability and withdrawal of consent where consent is relied upon. Some rights are subject to legal conditions and exceptions.
To make a privacy request, contact AOT using the public contact details above.
14. Marketing communications
This website build does not contain a marketing-email or SMS sign-up flow and does not bundle marketing consent into the Contact or Quote forms. If marketing is introduced later, this policy and the consent process should be updated before that use begins.
15. Third-party links
The site may link to external services such as Google Maps for directions. Those websites operate under their own privacy terms. AOT is not responsible for the content or privacy practices of third-party websites.
16. Children’s privacy
The website is intended for motorists and customers seeking automotive services and is not designed to collect information from children. If AOT becomes aware that information has been submitted inappropriately, it should be handled in accordance with applicable data-protection requirements.
17. Changes to this policy
This policy may be updated when website functionality, service providers or business practices change. The visible “Last updated” date should be changed when the wording is genuinely revised.
18. Complaints
If you have a concern about how AOT handles personal information, contact the business first so the matter can be reviewed. You may also have the right to complain to the UK Information Commissioner’s Office. No ICO registration number has been verified in this project.
19. Contact us about privacy
For privacy-related questions, use the Contact page, call 01767 433177, or email enquiries@aotservicingtyres.com.